How do I fix page crashes and other page loading errors?
You're getting the "Aw, Snap" error instead of a web page because Brave is having problems loading.
Reload the page
At the top left in the address bar, click the Reload icon
Further troubleshooting
Check your internet connection
Make sure your computer is connected to Wi-Fi or a wired network and try reloading the tab with the error.
Clear your cache
Brave might have information stored that's stopping the page from loading.
Open the page in an Incognito window:
- On your computer, open Brave
- At the top right, click the
Menu icon
- Select
New Private Window
. - In the
Private window,
try opening the page. If it opens, clear your cache and cookies.
How to clear your cache and cookies:
- At the top right, click the
Menu icon → More
tools →
Clear browsing data
. - At the top, select
All time.
- Select
Cached images and files and Cookies and other site data.
Deselect the other types of data. - Click
Clear data
. - Try reloading the tab with the error.
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