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How do I fix page crashes and other page loading errors?


You're getting the "Aw, Snap" error instead of a web page because Brave is having problems loading.

Reload the page

At the top left in the address bar, click the Reload icon 

Further troubleshooting

Check your internet connection

Make sure your computer is connected to Wi-Fi or a wired network and try reloading the tab with the error.

Clear your cache

Brave might have information stored that's stopping the page from loading.

Open the page in an Incognito window:

  1. On your computer, open Brave
  2. At the top right, click the Menu icon icon_MM.png 
  3. Select New Private Window.
  4. In the Private window, try opening the page. If it opens, clear your cache and cookies.

How to clear your cache and cookies:

  1. At the top right, click the Menu icon  icon_MM.png → More tools →  Clear browsing data. 
  2. At the top, select All time.
  3. Select Cached images and files and Cookies and other site data. Deselect the other types of data.
  4. Click Clear data.
  5. Try reloading the tab with the error.

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