Skip to main content

How do I fix page crashes and other page loading errors?


You're getting the "Aw, Snap" error instead of a web page because Brave is having problems loading.

Reload the page

At the top left in the address bar, click the Reload icon 

Further troubleshooting

Check your internet connection

Make sure your computer is connected to Wi-Fi or a wired network and try reloading the tab with the error.

Clear your cache

Brave might have information stored that's stopping the page from loading.

Open the page in an Incognito window:

  1. On your computer, open Brave
  2. At the top right, click the Menu icon icon_MM.png 
  3. Select New Private Window.
  4. In the Private window, try opening the page. If it opens, clear your cache and cookies.

How to clear your cache and cookies:

  1. At the top right, click the Menu icon  icon_MM.png → More tools →  Clear browsing data. 
  2. At the top, select All time.
  3. Select Cached images and files and Cookies and other site data. Deselect the other types of data.
  4. Click Clear data.
  5. Try reloading the tab with the error.

Comments

Post a Comment

Popular posts from this blog

How do I fix file download errors?

Image
If you get an error message on Brave when you try to download themes or extensions, or other files, try these fixes. Fix most file download errors If you try to download a file and it doesn’t work, first try to fix the error with these troubleshooting steps: Make sure your internet connection is working normally. Brave will automatically resume the download. You can also resume the file download by clicking the Down arrow    —>    Resume  or  Menu    —>  Resume . Try to download the file later. Contact the website owner. Get help with a specific error message "Network failed" If you see " NETWORK_FAILED " when you try to install something from the Chrome Web Store, unwanted software could be blocking the installation. To fix the error: First, remove the unwanted software. Then, try to install the extension, or theme again. If you still can't install extension, or theme, reinstall Brave. "Download blocked" This error...
Read more

How safe is a Private window?

Unless using  Tor   The Tor network disguises your identity by moving your traffic across different Tor servers, and encrypting that traffic so it isn't traced back to you. Anyone who tries would see traffic coming from random nodes on the Tor network, rather than your computer. , sites can learn your IP address when you visit them — even inside a Private Window. From your IP address, sites can often guess roughly where you are — typically your city and sometimes can be much more specific. Sites will also know everything you specifically supply them, such as search terms or input fields. If you log in, the site will know you're the owner of that account. You will be logged out when you close the Private Window because Brave will throw away the cookie which keeps you logged in. Although it is Brave's mission to make you hard to track online, sites can remember you by your IP address (or some other ways to recognize your device) and connect your browsing information in a Pr...
Read more